Privacy Policy

Introduction

Welcome to https://water-service-map.buzzzoomer.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website (https://water-service-map.buzzzoomer.com), mobile applications, online services, and products under our control. Please note that this policy does not cover third-party platforms or services that you access through links on our site, as they have their own privacy policies that govern the use of your information.

Processing Activities

This Privacy Policy is designed to guide you when:

You use our applications and services as an authorized user.
You visit our websites linked to this policy.
You engage with us through communications, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your account creation and management, such as user names, passwords, and account settings.
Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
Financial Information: Transaction records, billing addresses, and financial data for processing payments.
Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Geographic data, including GPS coordinates and location-based services data, used for service enhancement and customization.
Feedback: Any comments, suggestions, or reviews you provide us through surveys, forms, or direct communications.
Social Media Information: Publicly available data from social media platforms when users interact with our content on these sites.
Product Information: Details about products you browse, view, or purchase on our platform.

We collect this information through various means, including manual input by users, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who assist us in enhancing our services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: Ensure basic functionalities of our site, such as enabling secure log-ins and navigation.
Preference Cookies: Remember user preferences, language settings, and ad choices.
Analytics Cookies: Track aggregated data about website usage to improve performance and deliver relevant content.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
Restriction: Limit the use or processing of your data under specific conditions.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or make data-related inquiries, please reach out to our privacy team at:

Email: [email protected]
Address: [Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or this Privacy Policy, please contact us using the details provided above.